Privacy Policy

Liftronic Commitment to Your Privacy

  • Liftronic is committed to protecting your privacy while visiting us online. We understand your information is personal and we value your membership with our website.
  • This Privacy Policy covers how Liftronic treats collected and received information.
  • This Privacy Policy covers how you can make a complaint if you believe there has been a breach of your privacy.
  • This Privacy Policy applies only to Liftronic Online and not to other companies\' or organizations\' websites to which Liftronic is linked. Please view any linked organizations\' privacy policy.

Collection of Information

  • There are two types of information collected by Liftronic. The first is anonymous and includes such information as number of visitors viewing ascertain page or surveys where your personal details are not captured. The second type of information collected is personal information and includes such information as your own and/or your business name, address, other contact details. With this second type of information we can provide a more personalized experience and service to you.
  • Information is collected from you on both a promotional basis and an attempt to make your visits to our websites more rewarding.
  • The amount of information you disclose is your choice however it is important to note that some services, promotions, surveys etc. cannot be accessed if you choose not to provide the required information.
  • Liftronic collects personal and business information when you register with Liftronic and use Liftronic\'s services, when you take surveys, when you enter promotions or competitions and when you take advantage of specials.
  • Surveys may ask for specific personal information which helps us in defining demographic information such as age, gender or postcode.
  • When you register with Liftronic you provide your personal information and contact details so you may not be anonymous to us.
  • Liftronic may ask for personal information about you such as credit card number, billing address, type of computer, when you sign up to a particular service. Liftronic may also collect information on your transactions with us.
  • Your information may be collated across the Argonyx Group of companies.

Children

  • Children must obtain parents permission before providing information to Liftronic. If a child signs up to any promotion, survey or service it is expected they have received prior permission from parents to do so and that all information provided has parent\'s prior consent.

Use of Information
Liftronic generally uses your information to:

  • Personalize your experience while visiting our website.
  • Provide products or services to you.
  • Give you access to promotional offers.
  • Help Liftronic to better use surveys to gain more meaningful information.
  • Collate information across companies within the group.
  • Provide you with ongoing information about opportunities in which Liftronic believes you may be interested.
  • Give you the opportunity to receive email and "e-newsletters" from Liftronic.
  • Every email will include an opt-out option that will direct you to the Liftronic website to enter your details. You may be sent an email confirmation of your resignation from the email list. Your details will still be kept on file.

Use of Public Online Facilities

  • In the event of making your information public, Liftronic takes no responsibility for its use. This includes using such facilities as, but is not limited to: chat, forums, signing guest books, voting online, communities. Note that whenever you post personal information in publicly accessible places, such as chat rooms or message boards, this information becomes available to anyone with access to the internet. Providing any of your details publicly is strongly discouraged by Liftronic

Information Sharing and Disclosure
Liftronic does not rent, sell or share personal information about you with other people or non-affiliated companies except to provide products or services you have requested. The only exceptions to this are:

  • Liftronic may provide your information to trusted parties working with or for Liftronic under a confidentiality agreement with us. These partners do not have independent authorization to disclose your information but may use your information to help Liftronic service and communicate with you.
  • Liftronic may share your information if we must respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims.
  • Liftronic may share your information if we believe it necessary to investigate or take action on illegal matters or activities, situations that may be of harm to an individual or company, violations of Liftronic Terms and Conditions or as otherwise required by law.
  • Liftronic will transfer your information if Liftronic is acquired or merged with another company. You will be notified by email of this prior to the transfer. You must have an email listed to be able to receive this notification.
  • Liftronic may use targeted advertising for your convenience based upon information that you have supplied. Advertisers will be given only generic information from Liftronic, e.g. businesses, running over 15 years, but by responding to, or interacting with, targeted advertisements you are consenting to the possibility that these advertisers will make the assumption that you meet the targeting criteria for the advertisement.

Cookies

  • Liftronic may set and access cookies on your computer.
  • Liftronic may allow affiliated companies to set and access cookies on your computer which are subject to their own privacy policies.

Confidentiality

  • Liftronic limits access to your personal information to employees and companies (as described previously) who we believe reasonably needs access to it.

Making a Complaint

  • We ask anyone wishing to make a complaint do so in writing with copies of all relevant information attached to the document.
  • Complaints should be sent to us within six months of the complainant first becoming aware of the conduct or decision they are complaining about.
  • We cannot accept anonymous complaints, as it will not be possible to investigate the matter without the identity of the individual involved.
  • Once we have received a written complaint we will conduct an internal investigation into the matter and we will make every effort to respond to the complainant with in 30 days of our receiving the complaint.
  • If after the internal investigation we believe that there has been a breach of the person\'s privacy, Liftronic will try to conciliate an outcome that is acceptable to both parties.
  • All complaints relating a breach of privacy laws should be sent to the Company Secretary.

Changes to this Policy

  • Liftronic may update or change this policy. A notice will be posted on this website for 21-days after the change is made.

Gold Coast

7 Commercial Drive
ASHMORE QLD 4214
Tel: +(61 7) 5563 1888

Sydney

Unit 6, 153 Beauchamp Rd
MATRAVILLE NSW 2036
PO Box 75
BOTANY NSW 1455
Tel: +(61 2) 9666 3922
Fax: +(61 2) 9666 4507

Melbourne

640 Somerville Rd
SUNSHINE WEST VIC 3020
PO Box 1195
ALTONA GATE VIC 3025
Tel: +(61 3) 9311 6663
Fax: +(61 3) 9312 6663

Canberra

PO Box 1195
ALTONA GATE VIC 3025
Tel: 1800 663 922

Brisbane

29 Canberra St
HEMMANT QLD 4174
PO Box 7107
HEMMANT QLD 4174
Tel: +(61 7) 3890 0522
Fax: +(61 7) 3890 0722